Business Description: newBrandAnalytics has developed a SaaS-based Social Business Intelligence Platform to allow service intensive organizations such as restaurants and hotels to harvest, analyze, and act on all forms of customer feedback across the Internet and hundreds of social media outlets such as Facebook, Twitter, Yelp and TripAdvisor. The technology platform has broad application across all service intensive industries including travel, healthcare, retail, government agencies, and customer and technology support businesses.
